Measuring Student Satisfaction At Texas A M University

Measuring student satisfaction at Texas AM University Nishu Aggarwal Texas AM University- Commerce Abstract This study endeavors to look at the relationship between service quality dimensions and overall Service Infrastructure Quality (Layout of Classrooms, campus, security, parking, tuition, IT facility, and Fair and Unbiased treatment of School) and student’s satisfaction. Besides, this study is likewise looking at basic elements in administration quality measurements (tangibility, responsiveness, reliability, assurance and empathy) that contribute most as per the general inclination of the students. This study was directed utilizing an arrangement of poll to 200 students from Texas AM University. The study will give comes about because of observational test of these connections. The exact after effects of this study can give backing to the Parasuraman s SERVQUAL (1985), which identified with the elements adding agreeable to students. Chapter 1: Introduction Background Students have many options available for selecting an education institution. The Educational institutions provide students with facilities and academic competency to attract new students and to retain the existing ones. Improvement in facilities for extracurricular activities and competent teaching faculty for academic excellence is what helps the educational institutions to survive in this competitive market. Due to the growing competition, attraction of studentsShow MoreRelatedThe Psychosocial Family Tree Assessment988 Words   |  4 Pages Psychosocial Family Tree Rubi Garza Texas AM International University The Psychosocial Family Tree assessment requires the input of known, important characteristics of family members. It strives to get a better understanding of an individual’s psychological development by analyzing certain characteristics that the individual’s family members have. The individual fills out the assessment to the best of their abilities, including characteristics of the big five factors, occupationRead MoreService Quality, Customer Satisfaction, and Behavioral Intentions in Fast-Food Restaurants8020 Words   |  33 PagesIJQSS 1,1 Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department, College of Business Administration, University of North Texas, Denton, Texas, USA Abstract Purpose – This study aims to explore the potential dimensions of service quality, and examine the relationship among service quality, food quality, perceived value, customer satisfaction and behavioral intentions in fast-foodRead More Standardized Tests Do Not Measure Student Achievement Essay example1782 Words   |  8 Pagestime it is still debated whether or not it should precisely â€Å"score† students. Students have been subjected to standardized tests frequently through their years in school due to laws which have been passed by Congress. Decisions about the evaluation of schools and students are recurrently made by government authority and are often not in the best interest of teachers, students, or their classroom environments. What do students achieve from standardized testing? Achievement means something that somebodyRead MoreAn Understanding Of Inequity : How Authority Affects Pay Differences Between Women And Men2542 Words   |  11 Pagesncu.edu/ehost Alkadry, G., Tower, L. (2011). Covert pay discrimination: How authority affects pay differences between women and men. Public Administration Review, 71 (5), 740-750. Retrieved from: eds.a.ebscohost.com.proxy1.ncu.edu/ehost Anderson, M. (2014). Cosmopolitans or locals: Who will lead the next generation of community colleges? Community College Journal of Research, 48 (12), 1168-1179. http://dx.doi.org/10.1080/10668926.2012.754732 Ayers, D. (2015). Credentialing structures, pedagogiesRead MoreTheory to Practice Literature Review3533 Words   |  15 PagesTHEORY TO PRACTICE LITERATURE REVIEW A PAPER SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE NURS 5013 – THEORETICAL FOUNDATIONS IN THE GRADUATE SCHOOL OF THE PRAIRIE VIEW Aamp;M UNIVERSITY COLLEGE OF NURSING BY HARSHAL THOMAS, BSN, RN HOUSTON, TEXAS March 3, 2014 DeMonica Junious, PhD, RN, CNE INTRODUCTION This paper is a systematic presentation of nursing theories based on literature review. The purpose of this paper is to describe how nursingRead MorePersonal Cultural Orientation16493 Words   |  66 Pagesintentions toward a destination† (Tasci et al., 2007: 200). Jenkins (1999) highlighted its significance when he noted the following: â€Å"Destination images influence a tourist’s travel behavior at a destination, decision-making, and cognition as well as satisfaction level and recollection of the experience† (p. 1). Destination Brand Quality Brand quality is defined as ‘the perception of the overall quality or superiority of a brand relative to relevant alternatives, and with respect to its intended purpose’Read MoreWhat Are the Pros and Cons of Paying Physicians by Fee-for-Service2000 Words   |  8 Pagesincrease total compensation during the job period, is calculated on group or individual productivity, academic performance, and professional activities. Incentive pay is earned and paid separately from base pay Production is based on a formula measuring productivity factors such as work relative value units (RVUs), net collected charges, or net operating income as a means to calculate cash compensation. The calculation is used to determine base compensation for the next year. The base salary modelsRead Moremanagement7630 Words   |  31 Pagesimportance of quality improvement in a non-manufacturing department of a manufacturing firm. The case is based on the following article: Kalagnanam, S. S. and E. M. Matsumura, Cost of Quality in an Order Entry Department, Journal of Cost Management (Fall 1995), pp. 68-74. The required questions are designed to acquaint students with some of the terminology of cost of quality and some aspects of conducting a cost of quality study. Quality costs, defined as those that arise because poor qualityRead MoreThe Digital Generation : An Exploration Of Social Media Marketing4052 Words   |  17 Pages The Digital Generation: An Exploration of Social Media Marketing Matthew Pritchett Texas AM International University MKT5310 160: Seminar in Marketing Mgt December 2, 2014 â€Æ' Abstract Changes are inevitable. Marketing has always encompassed the values and a trait of the four P’s which are: product, place, price, and promotion. As time went on we have finally developed business and technology in accordance to marketing products amongst loyal and potential customers. The game plan hasRead MoreThe Effect of the Use of Social Networking Sites in the Workplace on Job Performance18692 Words   |  75 PagesDissertation by MURAD MOQBEL Submitted to Texas AM International University in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY IN INTERNATIONAL BUSINESS ADMINISTRATION May 2012 Concentration: Management Information Systems THE EFFECT OF THE USE OF SOCIAL NETWORKING SITES IN THE WORKPLACE ON JOB PERFORMANCE A Dissertation by MURAD MOQBEL Submitted to Texas AM International University in partial fulfillment of the requirements

The Heart By Carlos Bulosan - 1471 Words

During the early 20th century, the mainstream media pushed the narrative that it was America’s duty to go to war against the Spanish to liberate the Philippines. Due to the continuous media campaign to paint the Spanish as brutal killers, the American populous’ opinion about empire was swayed in favor of imperial rule over the Philippines. Thus, the former belief that America should remain neutral and respect state sovereignty was replaced by the belief that America’s role was to be the world’s policeman. Thus, due to public’s belief that Empire is necessary, America colonized and took over the states of Cuba, Puerto Rico, and The Philippines. In America is in the Heart by Carlos Bulosan, Bulosan explains how the militaristic and political dominance of the American empire caused many Filipinos to immigrate to America in hopes of achieving the American Dream; however, because of the increased immigration, anti-Filipino racism spiked, causing many Fi lipinos to feel disillusioned about the American Dream. To establish political hegemony across the world, the American military oftentimes recruited poor Filipino workers into the American military. For example, Carlos Bulosan explains the time when his brother, Leon, came back after being honorable discharged from the American military in World War 1. America needed bodies to go fight the war, thus, to save American lives, the American military recruited low class Philippines to go fight in the war. Thus, many Filipinos endedShow MoreRelatedAmerica Is in the Heart by: Carlos Bulosan1612 Words   |  7 PagesAmerica is in the Heart By: Carlos Bulosan I found the dark hole of the steerage and lay on my bunk for days without food, seasick and lonely. I was restless at night and many disturbing thoughts came to my mind. Why had I left home? What would I do in America? I looked into the faces of my companions for a comforting answer, but they were as young and bewildered as I, and my only consolation was their proximity and the familiarity of their dialects. It was not until we had left Japan that IRead MoreThe And The Filipino Migrant Workers1426 Words   |  6 PagesThe Asian-Americans of No-No Boy and America Is in the Heart faced faced great discrimination, but both groups internalized the hatred and fear in different ways. Carlos Bulosan and the Filipino migrant workers dealt with a lack of governmental support in all sectors of civilized American life including fair pay, housing, and protection. The Japanese-American no-no boys were similarly undermined by whites, but also by Japanese-Americans—a community they were originally a part of. The no-no boysRead MoreASAM 5 Notes Essay6590 Words   |  27 PagesRoths concerns in the story are presented on the first page To talk or not to talk? To question or not question? Ozzie vs. Itzie Theology as subject of subversion Humor as aesthetic Mary hadda get laid Three Questions Questions that get to the heart of Judaic beliefs. Questions that reveal anxieties about being Jewish Questions 1: The first time he had wanted to know how Rabbi Binder could call the Jews the The Chosen People if the Declaration of Independence claimed all men to be equalRead MoreJapanese Period1996 Words   |  8 Pagesworks. Noteworthy writer of the period was Carlos P. Romulo who won the Pulitzer Prize for his bestsellers I SAW THE FALL OF THE PHILIPPINES, I SEE THE PHILIPPINES RISE and his MOTHER AMERICA AND MY BROTHER AMERICANS. Journalists include Salvador P. Lopez, Leon Ma. Geurrero, Raul Manglapuz and Carlos Bulosan. Nick Joaquin produced THE WOMAN WHO LOOKED LIKE LAZARUS. Fred Ruiz Castro wrote a few poems. F.B. Icasiano wrote essays in The Philippine Review. Carlos Bulosan’s works included THE LAUGHTER OFRead MoreList of Filipino Novels2107 Words   |  9 PagesSmaller and Smaller Circles. U.P., 2002. [DETECTIVE/LITERARY FICTION] Betita, Claire. No Boyfriend Since Birth. Summit, 2004. [CHICK LIT] __________. [As Claire Betita de Guzman.] Girl Meets World. Summit, 2010. [CHICK LIT] Bobis, Merlinda. Banana Heart Summer. Anvil, 2005. [LITERARY FICTION] Borinaga, Irah B. Distant Echoes. Giraffe, 1998. [LITERARY FICTION] __________. Journey. Giraffe, 2000. [LITERARY FICTION] __________. Nine Faces of Eve. Giraffe, 1996. [LITERARY FICTION] __________. ShiftingRead MorePhilippine Literature1933 Words   |  8 Pagesreceptacles of values, and either participants in the colonial discourses of the colonizers, or testaments to freedom and sovereignty. Precolonial Literature (1564) Among the literary forms during the precolonial period were riddles and proverbs, at the heart of which were the talinghaga (metaphor); the Hanunoo-Mangyan ambahan (a poetic form chanted without a predetermined musical pitch); the Tagalog poetic form tanaga; myths, fables, and legends; mimetic dances and rituals that at times involved a plotRead MoreGeneral Types of Literature2253 Words   |  10 Pagesof time. There are many characters involved. Example: WITHOUT SEEING THE DAWN by Steven Javallena. b. Short Story. This is a narrative involving one or more characters, one plot and one single impression. Example: THE LAUGHTER OF MY FATHER by Carlos Bulosan. c. Plays. This is presented on a stage, is divided into acts and each act has many scenes. Example: THIRTEEN PLAYS by Wilfredo M. Guerrero. d. Legends. These are fictitious narrative, usually about origins. Example: THE BIKOL LEGEND by PioRead MoreLet Majorship English4572 Words   |  19 PagesRomanticism? a. Emphasis on the collective rather than on the individual b. Belief in the child’s superior insight c. Celebration of the nature d. Emphasis on the power of imagination 2. What feeling is expressed in this line â€Å"My heart leaps up when I behold a rainbow in the sky†? A. Surprise C. Fear B. Happiness D. Anger 3. What is Chekhov’s most recognizable achievement in his short stories? A. His cryptic use of symbolism B. His attention to the innerRead MoreAfro-Asian Literature10586 Words   |  43 Pagesany subject - books, politics, people. How frequently had he heard English people say that he spoke like an Englishman ! Sir Mohan wondered if he would be travelling alone. It was a Cantonment and some English officers might be on the train. His heart warmed at the prospect of an impressive conversation. He never showed any sign of eagerness to talk to the English as most Indians did. Nor was he loud, aggressive and opinionated like them. He went about his business with an expressionless matter-of-factnessRead MoreFeasibility Studies for Bookstore and Coffee Shop15507 Words   |  63 Pages | | | | | |Hotel |Gamboa | | | | | |9712719189 |Introduction to |Carlos |10 |2007/BP |395.00 |474.00 | | |Tourism |Libosada | | | | | |971086823 |Gastronomy

UC Berkeley Free OpenCourseWare Online Classes

Every semester, University of California Berkeley records several popular courses and offers them free to the public as OpenCourseWare classes. New lectures are posted online each week during the run of the course. The webcast classes are archived for about a year; then  theyre removed from distribution. Like other OpenCourseWare programs, UC Berkeley usually doesnt offer credit or  student/teacher interaction for these free online classes. Where to Find UC Berkeley OpenCourseWare UC Berkeley’s OpenCourseWare webcasts can be found on three websites: Webcast. Berkeley, Berkeley on YouTube, and Berkeley on iTunes University.  By subscribing to UC Berkeley courses via iTunes, you’ll receive new lectures automatically and save a copy of each course on your hard drive. If you’re an RSS user, you can subscribe to a course through the Webcast Berkeley website and watch lectures in Google Reader or another appropriate application. The YouTube site provides streaming videos that can be watched anywhere or embedded in a website or blog. How to Use UC Berkeley OpenCourseWare If you plan to use UC Berkeley OpenCourseWare, it’s advisable to start at the beginning of the semester. Since lectures are posted online shortly after they’re given, you’ll be able to watch up-to-date recordings that reflect the most recent research and world events.The UC Berkeley websites offer only lectures, not assignments or reading lists. However, independent learners are often able to gather class materials by visiting the lecturers’ websites. When watching the first video of a course, be sure to listen for a class web address. Many lecturers provide downloadable material on their sites. Top Free Online Subjects From UC Berkeley Since UC Berkeley’s webcasts vary between semesters, there’s always something new to explore. Popular subjects include computer science, engineering, English, and psychology. Check out the Berkeley website for the most up-to-date list. Three sample classes include: How to Write an Essay: This  five-week  introduction to academic writing for English language learners  focuses on essay development, grammar, and self-editing. The  course is free, but two additional fee-based components are offered: a certificate highlighting the knowledge and skills gained and  weekly interactive  small-group sessions with a live mentor.Marketing Analytics: Products, Distribution, and Sales: This four-week  course offers instruction in advanced concepts such as conjoint analysis and decision tree methodologies to product decisions  as well as  the best ways to distribute and sell offerings to consumers. Also provided for a  fee is a certificate highlighting the knowledge and skills gained in the course.The Science of Happiness: This eight-week course teaches the science of positive psychology, which explores the roots of a happy and meaningful life. A  certificate highlighting the knowledge and skills gained in the course is  offered for aà ‚  fee. Part of a Partnership The UC Berkeley OpenCourseWare program is partnered with edX, an online course provider that offers more than 1,900 free and fee-based online courses from over 100 institutions worldwide. The partnership, founded by Harvard University and the Massachusetts Institute of Technology, also includes nonprofit institutions, national governments, nongovernmental organizations (NGOs), and multinational corporations.

Character Analysis of Helga Crane in Nella Larsen´s Quicksand

The entertainment of a Harlem cabaret hypnotizes Helga Crane, the protagonist of Nella Larsens Quicksand. She loses herself in the sudden streaming rhythm and delights in the sexually suggestive moves of the dancers. Helga is blown out, ripped out, beaten out by the joyous, wild, murky orchestra in a moment suggestive of a sexual climax. But when the music fades, Helga returns to reality and asserts that she wasnt, she told herself, a jungle creature. Helga feels this struggle between sexual freedom and restraint throughout the novel. As Larsen shows in the cabaret, black women of the early twentieth century repressed their sexual desires so that white America would perceive them as respectable. In its fight for equality, the black social elite wanted women to emulate the conventions of mainstream society. Maintaining a good image was intended not only to produce change within the race, but also to combat white stereotypes that caused discrimination against black people. Thus, descri bed as primitive and promiscuous since slavery, black women hid their sexuality under socially accepted behavior. But, as Evelyn Brooks Higginbotham refers to it, this politics of respectability had profound consequences. The politics of respectability shifted the blame for racist stereotypes from whites to blacks. Instead of stopping whites from unfairly labeling black women, the ideology of racial uplift forced black women to change their behavior in response to stereotypes. As Kevin

Treadway Tire Company Case Study Free Essays

Introduction: Treadway Tire Company, a major supplier of tires in North America, is experiencing high turnover rates of foremen in their manufacturing plant in Lima, Ohio. Moral issues and dissatisfactions of line-foremen segment are infecting the entire plant. Background: Lima plant employ 970 hourly employees and 150 salaried employees . We will write a custom essay sample on Treadway Tire Company Case Study or any similar topic only for you Order Now It operates 24 hours a day, seven days a week, with four rotating shifts. Lately the plant is faced with variety of challenges due to the rising cost of raw materials. Problem: High turnover and low productivity were due to stressful work environment, lack of training, morale and hiring problems. Foremen had too many responsibilities yet lack of authority and respect. Lack of communication within the plant. Opportunities: Lama Plant has a great opportunity to enhance work environment and upgrade workers skills to increase productivity. Recommendations: Eliminate dissatisfaction by: – Reducing work hours, and offering a periodic training program to upgrade personal skills and knowledge required. – Guide foremen and hourly workers through different work process, so as to understand what their responsibilities are and were that fit in the companies’ overall picture. Develop better communication system between foremen, hourly workers and, managers. Then, managers should motivate foremen by showing them some respect and appreciation, allowing them more authority, and involving them in decisions regarding their subordinates. Conclusion: Considering the recommendations above Lima plant will recognize a significant decrease in foremen turnover as well as increase in morale and it could become Treadway’s number one plant for productivity and its lowest cost producer in North America. How to cite Treadway Tire Company Case Study, Free Case study samples

Business Cycles Aggregate Demand and Supply

Question: Discuss about the Business Cycles Aggregate Demand and Supply. Answer: Introduction: It is an oligopolistic market structure made up few large firms that dominate the market. Woolworths and Coles supermarket have a cumulative market share of 80 percent. Thus, they have a significant market power and influence the market prices and quantity of goods. As such, Coles, through its large market share has reduced its prices significantly through discounts of up to 50 percent (Edwards 2012). Consequently, this price wars pose great risks and may drive growers out of business. No, it is not in the best interest of Coles and Woolworths to have a price discount war. Mainly, this is because price wars may lead to a reduced profit margin. Woolworths and other competitors will be forced to reduce their prices, thereby reducing their profit margins. The strategy will affect the final consumer who will prefer to purchase cheaper alternatives. Thus, consumers may shift to Coles which has cheaper substitutes (Edwards 2012). The best strategy would be to compete on non-price factors like differentiation. The vegetable market is a monopolistic competition market structure. Mainly, this is because there are many farmers in the market who sell differentiated products, among them vegetables and melons, fruits, and nuts. The products are not close substitutes. Each seller occupies a small market share (Edwards 2012). Reduced prices will force farmers to reduce their prices. Otherwise, customers will shift to cheaper substitutes. In the short run, the farmers may increase the quantity of produce, thereby enhancing their profits. However, reducing prices will lead to a decline in revenues in the long run. Thus, firms make zero economic profits. As a result, small farmers may be forced to leave the market in the long run due to negative economic profits. Significant improvements in technology lead to increased productivity. Hence, firm can produce more efficiently and low costs. This allows them to charge low prices for goods and can thus compete with the prevailing market prices and make economic profits. Thus, they can overcome the price falls and stay in business in the long run. The key components of Aggregate demand include consumer spending, investments, exports, government spending, and imports. The RBA provided commentary on investments and exports. The prices of major export products are declining, thereby causing a decline in terms of trade between Australia and the rest of the world resulting in lower aggregate demand. Also, investments in housing assets and businesses increased steadily, enhancing AD (Stevens 2015) Consumer Price Index. Economic developments have led to decreased consumer prices. Oil prices have also decreased significantly due to lower growth in demand and significant increases in supply. The lower energy prices may increase global output and lower CPI inflation rates. Employment Indicators. Economic growth continued at a sluggish rate, and the overall demand remained weak. As a result, capital expenditure fell, causing the unemployment rate to increase in the previous financial year. Interest rate spread. The cash rate stagnated at 2.25 percent (Stevens 2015). The board also suggest that the interest rates should be held constant for some time. In turn, this is expected to enhance sustainable growth in demand and inflation in Australia. The Australian economy was below potential full employment, and there is room for improvement. The diagram shows that the economy is producing below its full potential (Guiton 2011). The Indian economy is experiencing an expansion. Mainly, this is because the economy is growing and its GDP is continuously positive. Also, the inflation rate is low at 5 percent, meeting the boards target (Pandey 2016). The graph shows that the economy is currently producing at a real GDP that is greater than the LRAS. On the business cycle, the Indian economy is producing at a point above its growth trend. The lower energy prices will affect the general supply of goods and price levels in India. Consequently, the LAS curve will shift to the right, allowing the marker to correct itself, bringing the economy to full employment. In 2016, inflation rates should be monitored closely to ensure it does not exceed the anticipated level. The upward risks to inflation require a strict contractionary monetary policy. Typically, this could be done through open market operations by selling securities to banks, thereby reducing their capital and capacity to lend. This leads to higher interest charges, thereby reducing inflation. The government can raise the reserve requirement and increase taxes, thereby reducing the amount of money in circulation (Pettinger 2010). Reference List Edwards, M. (2012). Fruit, veg prices slashed in supermarket price war. [Online] ABC News. Available at: https://www.abc.net.au/news/2012-01-31/concerns-over-fruit2c-vegetable-discounting/3802094 [Accessed 27 Dec. 2016]. Eskra, K. (2016). Business Cycles, Aggregate Demand, and Aggregate Supply . [Online] Sophia. Available at: https://www.sophia.org/tutorials/business-cycles-aggregate-demand-and-aggregate-sup-2a396d80-bec5-414d-ab3e-7188735bc505 [Accessed 27 Dec. 2016]. Gitton, H. (2011). Business Cycle. [Online] Encyclopedia Britannica. Available at: https://www.britannica.com/topic/business-cycle [Accessed 27 Dec. 2016]. Pandey, V. (2016). India still Fastest-growing Economy in World Gripped by Uncertainty: IMF. [Online] The Economic Times. Available at: https://economictimes.indiatimes.com/news/economy/indicators/india-still-fastest-growing-economy-in-world-gripped-by-uncertainty-imf/articleshow/51796401.cms [Accessed 27 Dec. 2016]. Pettinger, T. (2010). Methods to Control Inflation. [Online] Economic Help. Available at: https://www.economicshelp.org/blog/2269/economics/ways-to-reduce-inflation/html [Accessed 27 Dec. 2016]. Stevens, G. (2015). Statement by Glenn Stevens, Governor: Monetary Policy Decision. [Online] Reserve Bank of Australia. Available at: https://www.rba.gov.au/media-releases/2015/mr-15-05.html [Accessed 27 Dec. 2016].

Edward Snowden free essay sample

Edward Snowden is a twenty-nine year old man who betrayed the U. S. government. He is now in hiding in Hong Kong. Edward revealed the mass collection of government eavesdropping. The government was collecting cell phone data. Not only was the National Security Agency collecting data from U. S. citizens, but they were also collecting data from other people around the world. Edward Snowden gained access to the information through his job with the N. S. A. â€Å"After only three months, Snowden began collecting top-secret documents regarding NSA domestic surveillance practices, which he found disturbing†(Edward Snowden. biography). Edward Snowden is a twenty-nine year old man who betrayed the U. S. government. He is now in hiding in Hong Kong. Edward revealed the mass collection of government eavesdropping. The government was collecting cell phone data. Not only was the National Security Agency collecting data from U. S. citizens, but they were also collecting data from other people around the world. Edward Snowden gained access to the information through his job with the N. S. A. â€Å"After only three months, Snowden began collecting top-secret documents regarding NSA domestic surveillance practices, which he found disturbing†(Edward Snowden. biography). There is a large debate over whether or not this act was heroic or that of a traitor. The answer is clear: Edward Snowden did our country a favor. His acts were a great public service. Snowden went on television and leaked secure information that belonged to the N. S. A. The N. S. A. was collecting this information without probable cause. By collecting this information the United States government went against the Fourth Amendment and an oath taken by the employees of the United States government. The government was spying on phone records and emails of people around the world with full knowledge that what they were doing was wrong. Snowden showed us that the government is not always what people think it is. Many people were so quick to say that Snowden was a traitor. The only thing those people were considering when they made this judgment is what was being said on the television or what was being said by the United States government. The N. S. A was created to track terrorists, not to â€Å"routinely collet the phone logs of tens of millions, perhaps hundreds of millions, of Americans, who have no links to terrorism whatsoever† (Cassidy). It seems clear that the N. S. A. was misusing its power. The government should have been busy tracking terrorists and not spying on the citizens of the world. Do they have more important things to do? Snowden did not tell us anything that we did not already know. â€Å"Anyone who has been paying attention to what’s going on in this country already knew that we are, and have been, under surveillance by our government† (Stamper). Although everyone acted shocked when Snowden leaked the information, people already knew what was going on. Some were still shocked, although they were aware of the goings-on. The only thing Snowden did was validate what the people already knew. A congressman and a senator also knew about what Snowden was doing, but believed he was doing the right thing. It is said that what Snowden did endangered people’s lives. He did not put any lives in danger when he leaked this information. The government kept saying that he was endangering the lives of the people of the world, but they would never actually say how he their lives were put in danger. â€Å"The security agencies, the administration, elected officials, and their corporate partners who are calling Snowden’s persecution fall into the latter category, but not one gives a specific example of how lives were endangered† (Stamper). Many people who agree with Stamper say the government has no actual evidence that Snowden endangered people’s lives. The reason that the government is searching for Snowden is because he embarrassed the government by leaking the N. S. A. ’s confidential information. â€Å"It is clear that the reason Snowden is being hunted is because he has embarrassed the administration and the accompanying oligarchy† (Stamper). By leaking this information, he proved that the government was committing a crime. A question that continuously comes up is which of the parties involved actually committed a crime. Did the N. S. A. commit the real crime or did Edward Snowden commit the crime? The Fourth Amendment states: â€Å"The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized† (www. law. cornell. edu). What the N. S. A. was doing to the American people was against the law. The N. S. A.’s actions were not only illegal and a violation of the Fourth Amendment, but also an oath that they were sworn to as government officials. â€Å"Snowden is a young American whose crime is that he dared challenge the excess of state power. Read the Fourth Amendment to the U. S. Constitution and tell me that Edward Snowden is not a hero in the mold of those who founded the Republic† (Stamper). In conclusion, Edward Sn owden is a hero in the eyes of most citizens. Snowden brought to light what the government was doing to the people of its country and others around the world. What Snowden did is one of the best things that has happened to the citizens of the U. S. in a long time. The government’s actions were wrong, and Snowden was brave enough to expose them. What the government was doing was not fair, and it was an invasion of privacy according to the Fourth Amendment. â€Å"Snowden did what he did because he recognized the N. S. A. ’s surveillance programs for what they are: dangerous, unconstitutional activity. This wholesale invasion of Americans’ and foreign citizens’ privacy does not contribute to our security; it puts in danger the very liberties we’re trying to protect† (Cassidy).